SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Like Shopus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://likeshopus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Handbag arrived in one month from date of ordering and it is bigger than I expected. Thanks for the gift and the bag.
The bag is very cute, neatly stitched, beautiful accessories. The store put a gift. Thank you seller.
Within the stipulated guidelines excellent store service
Everything is fine
The bag is good, a little harsh and there is a small smell, but I think it will disappear. According to the description, everything is accurate, very roomy, the locks all work. Recommend.
Thank You my handbag arrived safely at last, very well packed and in perfect condition, after all the covid 19 delay on shipping. I am very pleased with this item it is just as described Thank you for an excellent trade. A++++++++++
It is just perfect! It seems very resistant and have nice finition. Two little gifts were in the bag: a scarf and a key ring. There is a little "synthetic" odor but nothing excessive, I think it will disappear in few days. All the parts are well packaged and protect from damages.
have the same one in black and ordered it again. really practical. love it
Thank you. I really liked the bag.
All Super
Nice...
Beautiful cartera
The bag looks much better than the picture, very happy with the purchase and yeah very helpful store, highly recommended.
Item shipped fast and bag was a little smaller than I had thought but it looks great, I can't wait to use it.
Bag very well made, przesylka 26 days, additionally shopping bag as a gift and jakis key chain :) Recommend sprzedawce! All comply with the description.
Excellent
Bag looks good
Because of the 11.11 after 2 weeks after shipment canceled. Wrote, sent again. came days 40
Bags are luxurious, better even than the photo. this model is similar to pressed leather
Great bag
Everything is fine. the bag is very roomy.
The bag is excellent, thanks to the store for the gift.
The bag is lovely, thank you store.
Very beautiful bag, looks expensive, came for a month
Handbag is good, many compartments. comfortable. . It came a little less than a month. the store put a gift. and the package is cute. thank you.