SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Like Shopus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://likeshopus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect
Very nice packaging, fast shipping and really works with homekit! Super, recommend this product and the store too.
Very cool
Arrived quickly, recommended
thanks for quick delivery! perfect fit!
perfect, as specified. good value for money
High speed of delivery
Lovely, I recommend the store.
Came quickly, without defects. Well packed.
Excellent set chokers! i like it , will bue it again
Thank you!!! Liked! We wear with pleasure!
so simple to use, easy to set up!
It took me less than 2 minutes to set it up and to connect it to my google home. Now I just tell Google to turn off the lamp and it does. No need to get up from my bed.
This plug is amazing. I will definitely buy more for my apartment. So easy to install and works wonders. Love it!
Shipping is very fast and very easy to install, thank you very much.
This smart plug does exactly what it is supposed to do. The app has many great features including scheduled actions.
I got it to work with my Amazon Echo. Love it.
Good product. better customer service.
I fell in love with smart switches. This makes the work quite easy. Now my daughter can turn on the lamps for which otherwise she would have to use a chair to step. I'm still using them for appliances. It came with a package of two. It is very easy to configure with Google Home app. I liked the product.
I have at least 7 smart plugs and 6 smart switches in my home. Set them all up in the Eye4 app.
I bought one smart plug. They are small, but full of value. You connect it to the outlet, it takes about 1 minute to install the first one, and 30 seconds to install the others. They have an application from which you can manage them or use them with Alexa. Once my installed, I immediately received a message from Alexa that it was installed. All I had to do was link my smart eye4 app to Alexa. Choose the best! Choose this one!!
Works great!
Easy to install. Works great.
Just connect fit to Alex easily.
I love them. Paired with Alex and the work is amazing!