SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Like Shopus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://likeshopus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything was ok.
As on photo. Very fast shipping. Works great. Good communicatie with store
Arrived different product, refunded fully
although not tested product well packaged and looks good and well manufactured. will update later after installation
Good!!! Best Seller!!!
Fast shipping!! And product that works perfectly in a very large house! In addition the application for the phone and very useful when you are not at home .... Easy installation ...... That of the ++++
It works great
Great value for money
Best version or Eken.
All very correct
thanks works well ,but should have brought the chimes that goes with this unit. my XSH chimes will not work ( not compatible).
Great as the big brand
Super!
Fast delivery. Very satisfied with the doorbell! Works on both my Android as on the iPhone from my man. User-friendly also! Genuine recommended!!!
Super except that the chime must not be too far from the doorbell because it does not capture otherwise I would say at maximum 5 m
Zwanok does not work no connection to the phone
The video door phone perfectly reflects as described. Is a good product, comes with 3 batteries 1865, video door phone enken, ringtone and instruction manual. Unique flaw has 2 seconds delay when speaking with who knocks at the door.
Hyper-fast shipped. Quick to install. Works super.
Very fast delivery product In good condition
Excellent. English manuals. Easy to use. Application does not allow the LEDs to be turned off. Or lower volume.
Impeccable nothing to say. Everything is perfect!
Everything is like in description. Grate support from the store.
Good product!! Everything works according to description!
good product
Intercom good, but could be better. First range.. 5m from wicket for router and barely catches signal, due to it that is fixed on the pole-apparently pole so very limited Mu range. The second case this delay in notifying the phone, therefore zalecam take options with Bell to the power socket. Because the notification on your phone gets only after 1 min from ring, ie zdążę already out pick up parcel and only alert on your... It can also issue range. Should be better.