SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Like Shopus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://likeshopus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My customer service representative Karen was so sweet, very good customer service, I loved everything about this hair, will be ordering again
I actually received it a week ahead of time so I was extremely excited about that. The wig feels very comfortable on my head. It looks like my natural hair, however wish I would have gotten a 18" in instead of 16" in. I have had it installed on my head for 2 days now and it is very comfortable to sleep in. I love this hair and I will buy another. The 180 density is pretty thin, I thought it would be a little thicker, I will have a higher density the next time. However, I am overall satisfied with this purchase
Hair is bomb definitely will be my body wave go to! It’s so silky it makes it look expensive but the gag is your getting good hair for. Good price customer service is BOMB they helped me Destress cause I needed this hair for this night and she made sure it was got to me. Go ahead and put your order in!
So far, hair has great texture!!! It comes with baby hair and received within about a week and a half. Great customer service!!! Will update once hair is installed.
Loved the hair, so soft and amazing !
i plucked and bleached the knots, the hair was easy to work with, it’s soft and accurate to the description
This wig is nice really soft , I dyed it black because I wanted it darker , really easy to pluck and style , came really quick also. Not really much shedding too but hair is a little thin in the back , I have 12 inches
Will definitely purchase this hair again.
Great Wig nice and Soft No shedding I will definitely order again :)
Love it ! No smell no shed
I love the hair
this hair is actually really good for the price ! it came well packaged. the hair didn’t have too much shedding. Did need some extra plucking when I got it, but no biggie. this hair hold curls well, and is really soft. Didn’t smell when I got it. I had the 16 inch. The shippin was delayed , but that’s only because of the rona. If the lace was more see through, I would’ve been 5 stars , but other than that , I recommend! Really good for $81 .
According to the description. I would come back later for photos and additional reviews
the hair is so soft and nice and thick, i love it !!!!! Came with a wig cap too ! I cant wait to put it on!
The density is amazing, the hair is silky soft I love it. I will definitely be buying from this store again
I am very very satisfied with my order hair very soft and very pretty as on description, a very very fast delivery, I thank the store because he reassured me by writing to each step of my follow.
The hair is very lovely and is so soft! i literally fell in love with it when i first received it. Another thing that i really loved was that the hair didn’t give off a weird or nasty scent, it actually smelt pretty good. So, overall the hair is a 10/10 for me
I really like my wig I love it thank u so much I m gonna buy un other one soon
Wig is soft and had no smell. I haven’t put it on yet but I can’t wait! So far the wig is looking great
Yooooooo...this is the BEST hair EVER!!! I PUT THIS ON STRAIGHT OUT THE PACKAGE! LIKE WHATTTTT.YESSSSS THIS BAIR IS POPPIN! I recommend the hell out of this hair 4real...I'm telling everyone one I know! stay tuned to the future reviews 2!
Hair was very full and has great motion! The shipping was super fast. I'm so excited to wear my new hair!!!
I’m in love with this wig
The wig arrived a little late due to covid19. The locks are really beautiful and do not fall so much when combing! After the 1er wash, a small smell remained but nothing very embarrassing. Big congratulations for the transparency of the lace !!
Perfect and fluffy
Ordered 3/13 received 3/17. Wig looks good. No harsh smell, hair feels nice. Still have to wash hair and bleach the knots and pluck etc but first glance it looks good. I’ll come back with a finished look